We expect things to work. With technological advances, why wouldn't they? Humans are pretty clever designing things to work and work when we need them....well maybe not.
Anyone familiar with this site will know that I am totally underwhelmed by Google. This was once a simple blog with limited features, but it worked 100%. Then it was upgraded with features that would enhance the experience for the blog owner and you the user. The problem is it is now so seemingly overloaded with amazing features that barely works at all from my end! It now offers less than the simpler, reliable blog did.
This reminds me of cars. I bought a new car eight years ago now. It was simple in design but user friendly. It didn't have all the bells and whistles of other models but I don't want them anyway. It has has never broken down once. This is what I want and expect.
Unfortunately when cars get more technical, they seem to break down more often, much like Google. I was at the Car Reliability Index website and noted the ten least reliable cars listed:
1) Audi RS6
2) BMW M5
3) Mercedes V Class
4) Porsche 911 996
5) Mercedes CL
6) Mercedes SL
7) Audi Q7
8) Bentley Continental GT
9) Audi A6 Allroad
10) Mercedes R Class
I looked at that list and thought nine German brands, and all ten German owned. All premium quality and all at the forefront of vehicle technology. All these marques are respected and very popular. Yet do car buyers really want features over dependability? Can't these car makers make sure that things work before releasing them on the public? Lexus can.
The more complex things are, the more likely to breakdown. This is because not enough testing is done these days to sort the issues out before they are released. Everything has to be better to impress. However, I am not impressed with undependable products and frankly human technology. Compared to design in nature - which works splendidly and is superbly executed - it isn't very clever. Often it doesn't even work very well at all.
PS. If you want to know what I drive, it's at the top of this list.